Printer keeps getting paper jams
Repeated paper jams are caused by either a damaged roller inside the printer, a buildup of paper dust blocking the path, or incorrect paper type. We will clean the paper path, replace the tray separator, and check if you are using the right paper. If problems continue, the printer needs a service.
When a printer jams once, it is in most cases just bad luck with a piece of paper. But when it jams every single time, something inside is damaged or needs cleaning. The most common causes are a worn pickup roller that cannot grab paper correctly, paper dust clogging the feed mechanism, or using the wrong type of paper. We will clean the printer, check your paper, and replace the rubber parts that wear out.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only removing the stuck paper without cleaning the path, so jams happen again immediately
- Using heavy cardstock or thick paper when the printer is designed for regular copy paper
Signs you need professional help
- If you have cleaned the paper path, replaced the tray separator, tried different paper, and jams still happen every print, the pickup roller has likely worn out and needs replacing. Give us a call and we can schedule a service visit or arrange a replacement printer if needed.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.