Bluetooth keyboard paired but keys aren't working
Check the keyboard has enough battery, toggle Bluetooth off and back on, and if that doesn't work, forget and re-pair the keyboard.
Bluetooth keyboard unresponsiveness means low batteries, weak connection, corrupted pairing, or wrong keyboard layout. Fresh pairing and battery replacement solve most issues.
Risk: Low
⏱ 10-20 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking battery before troubleshooting software
- Not fully power-cycling keyboard before re-pairing
- Not removing keyboard from Bluetooth list before re-pairing
- Overlooking keyboard layout as the issue
- Pairing while too far away
Signs you need professional help
- If keyboard unresponsive after driver update and battery replacement
- If keyboard works 30 seconds then stops repeatedly
- If pairing never completes despite multiple attempts
- If same keyboard works fine on another computer
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.