People say your headset mic is too quiet on calls
Your microphone gain is turned down too low in your computer settings. Go to Sound settings and check the microphone input level — drag it all the way to the right. If that doesn't work, mute and unmute the microphone in your call app.
Your headset's microphone picks up sound at whatever volume your computer is set to. If the microphone gain is turned down in settings, people won't hear you clearly. The fix is quick: check sound settings and turn up the microphone input level. You can also need to check settings inside the app you're using for calls.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only turning up the volume of what you hear from others, not the microphone input level — these are two different settings
- Assuming your headset is broken when it's just a settings issue
- Not checking the mute button in the call app — many people miss that it's muted there
Signs you need professional help
- You've turned up all the microphone settings and people still can't hear you — get in touch and we'll test your headset
- Your headset used to work fine and now the microphone is quiet — we can help troubleshoot
- You're not sure which setting controls the microphone volume — get in touch and we'll walk you through it
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.