Bluetooth device won't pair with your computer
Make sure Bluetooth is on on both your device and computer, your computer is in pairing mode, and you're within 30 feet of each other. If pairing still fails, forget your computer and try pairing again.
Bluetooth pairing fails because Bluetooth is off, your computer isn't in pairing mode, you're out of range, or there's old pairing data getting in the way. A fresh pairing with both devices nearby almost always fixes it.
Risk: Low
⏱ 10-20 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to put your computer in pairing mode first
- Thinking Bluetooth is on when it's actually off
- Not waiting long enough for pairing to complete
- Trying to pair with a device that's already connected to another computer
- Giving up after one attempt instead of trying again
Signs you need professional help
- If your device still won't pair after trying all these steps
- If it pairs but then immediately disconnects
- If you're not sure how to enter pairing mode on your specific device
- If your device is brand new and still under warranty
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.