Your Mac can't find your WiFi printer to add it
Your Mac and printer are probably on different WiFi bands or your router is blocking them from finding each other. Check that both are on the same WiFi network, or add the printer by typing in its IP address instead.
Macs find printers using Bonjour, which is like shouting across a building. If your Mac and printer are on different WiFi bands or the router is isolating them, they won't hear each other even though both are online. You can add the printer manually using its IP address, which always works if both devices are on the same network.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only trying the automatic discovery tab instead of using the IP address tab
- Connecting the printer to guest WiFi instead of the main network — guest networks are isolated
- Typing the IP address wrong — double check every number
Signs you need professional help
- Printer IP address doesn't work — can mean your router or network settings are unusual
- Your router has AP isolation that you can't disable
- You're not sure how to find your printer's IP address
Book a technician
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.