Mac Mail not updating with new emails
Mac Mail sync gets stuck sometimes. Taking your account offline and back online fixes it in about 30 seconds. If that doesn't work, rebuilding the mailbox clears out corruption.
Mac Mail downloads emails from the server and stores them locally. When the connection stalls, new emails stop arriving even though your phone and other devices can get them fine. Taking the account offline and back online resets the connection. If that doesn't work, rebuilding the mailbox fixes any corrupted files that are blocking the sync.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Quitting and reopening Mail thinking that fixes it — it won't, because the connection is still stuck
- Rebuilding the wrong account's mailbox — make sure you have the right inbox selected
Signs you need professional help
- The rebuild finished but emails still aren't syncing
- Your account keeps losing connection even after updating your password
- You see emails on the server but they never show up in Mail
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.