Apple Mail not loading new emails on Mac
Apple Mail has lost sync with the email server and isn't checking for new messages. The fastest fix is to quit Mail completely and restart it. If that doesn't work, manually refresh the mailbox.
Apple Mail checks the email server every few minutes for new messages. When the connection to the server gets stuck, new emails don't come through even though they've arrived. Restarting Mail refreshes that connection. If restarting doesn't work, you can manually refresh the mailbox to force it to check for new messages right now.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Just waiting for emails to arrive instead of restarting Mail. The connection won't fix itself
- Force quitting Mail without restarting it. You need to open it again to reconnect
- Checking the wrong email account if you have multiple accounts set up
Signs you need professional help
- Mail still isn't loading new emails after you've restarted it and your Mac
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