FaceTime calls not ringing on Mac even though it works on iPhone
FaceTime is signed in on your Mac but notifications are turned off or set to silent. We'll turn on FaceTime notifications and check your notification settings. This takes just a minute.
When FaceTime is signed in on two devices, calls ring on the primary device (your iPhone). For your Mac to alert you too, notification settings need to be turned on. We'll enable FaceTime notifications in System Settings and check your Do Not Disturb status.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to sign in with the same Apple ID on both devices. You need the same account for calls to reach both places.
- Having Do Not Disturb on without realizing it. That silences everything including FaceTime.
Signs you need professional help
- If you've turned on notifications, disabled Do Not Disturb, and checked volume but still don't hear FaceTime calls, give us a call. There is a deeper issue with notification delivery.
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