AirDrop isn't working between your Mac and iPhone
AirDrop needs WiFi and Bluetooth turned on on both devices, and both need to be signed into the same iCloud account. First, check that AirDrop is turned on on both your computer and iPhone — on Mac, open AirDrop in Finder, and on iPhone, swipe Control Center. If both are on but nothing shows up, try turning Bluetooth off and back on.
AirDrop sends files over WiFi and Bluetooth between Apple devices. Both your computer and iPhone need to be on the same WiFi network, have Bluetooth turned on, and be signed into the same iCloud account. Sometimes AirDrop gets turned off in Settings, or the two devices just need to see each other again. We'll turn on AirDrop on both devices, check WiFi and Bluetooth, and make sure both are using the same Apple ID.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting that both devices need to be on the same WiFi network — many people think AirDrop works over regular internet
- Turning off AirDrop entirely instead of just changing the discover setting
- Having Bluetooth off and not realizing that AirDrop needs it to find devices
Signs you need professional help
- Both devices have AirDrop on, same WiFi, same iCloud account, and your device still doesn't appear
- Your Mac or iPhone shows up in AirDrop but files fail to transfer halfway through
- You keep getting an error when trying to send a file
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.