Mac won't turn on
A Mac that won't turn on is a power issue, display issue, or needs an SMC reset. Try the SMC reset first — it takes under a minute and fixes most no-power cases.
A Mac that doesn't respond to the power button or shows a black screen has a power management problem that an SMC reset can fix. On MacBooks, a completely drained battery prevents startup even when plugged in — charge for 15 minutes first. If your Mac makes a sound but the screen is dark, the Mac is working but the display isn't.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Pressing the power button repeatedly — this doesn't help and can interfere with startup sequences
- Thinking a Mac that chimes is broken — a chime means the Mac hardware is working fine
Signs you need professional help
- No response after SMC reset and 30 minutes of charging
- Your Mac was dropped or had liquid damage
- External monitor also shows no image even though Mac chimes
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.