iPhone lost or stolen — what to do now
Go to iCloud.com from any computer or phone, use Find My to locate or lock your phone remotely, and change your Apple ID password immediately. This protects your accounts while you figure out what happened.
A stolen iPhone gives someone access to your photos, messages, email, banking apps, and more. Your first move is to protect your accounts by changing your Apple ID password. Then use Find My to locate the phone or lock it remotely so no one can access your data.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Waiting too long before taking action — every minute matters
- Not changing the Apple ID password immediately
- Erasing the phone before trying to locate it
- Not contacting the carrier to block the SIM
Signs you need professional help
- You can't access iCloud.com from another device
- You forgot your Apple ID password and can't reset it
- Find My shows the phone offline and you can't track it
- You need help filing a police report or insurance claim
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.