Emergency SOS not calling when triggered on iPhone
Emergency SOS needs your location services and cellular service to work. If you have no signal, it can't call. Make sure you have at least one bar of signal and that you're not in Airplane Mode. Restart your iPhone to refresh your connection. If you have signal and it still won't call, we need to check your emergency contact settings.
Emergency SOS is a safety feature that lets you quickly call emergency services with one button. If it's not working, your phone either doesn't have a signal, is in Airplane Mode, or has a software issue blocking it. We'll check your connection, restart your phone, and make sure Emergency SOS is properly set up.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying to use Emergency SOS without any cellular signal. You need at least one bar to dial
- Having Airplane Mode on and not realizing it blocks all cellular connections, not just WiFi
- Assuming Emergency SOS isn't working when really it's a carrier issue that your carrier needs to fix
Signs you need professional help
- If you have cellular signal, Airplane Mode is off, Emergency SOS is enabled, and it still won't work, call us right away. This is a critical safety feature and we need to get it fixed immediately.
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