Photos and videos won't send in iMessage
Check if Low Data Mode is enabled — that blocks photo uploads. Make sure you have strong WiFi or cellular signal and at least 2 GB of free storage. Disable Low Data Mode and try again.
iMessage sends photos and videos through your internet connection. If Low Data Mode is on, your connection is weak, or you're almost out of storage space, uploads fail. Disabling Low Data Mode fixes it right away in most cases. If the file is large, you need to compress it.
Risk: Low
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not realizing Low Data Mode is on and assuming the connection is the problem
- Trying to send huge 4K videos without compression
- Not checking available storage — low storage prevents uploads
Signs you need professional help
- Photos fail even after disabling Low Data Mode and checking connection
- iMessage constantly falls back to MMS despite good connection
- Storage is not full but photos still won't send
Book a technician
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