True Tone not available or greyed out
True Tone requires special hardware that not all iPhones have. Check what model iPhone you have first. If your model supports True Tone, try restarting your iPhone — that fixes it.
True Tone is a display feature that uses special sensors to detect what color light is around you and automatically adjusts your screen to match it. Warm, orange-tinted lighting makes your screen warmer. Cool, blue-tinted lighting makes your screen cooler. Not all iPhone models have the sensors needed for True Tone.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Thinking your phone is broken when True Tone just isn't supported on older models
- Not checking your model number before troubleshooting
- Confusing True Tone with Night Shift — they're different features
- Disabling Accessibility features you actually need just to get True Tone working
Signs you need professional help
- You've confirmed your model supports True Tone but it's still greyed out after restart
- You want to enable Zoom for accessibility but also want True Tone to work
- You want to know if sensor damage is why True Tone isn't working
- You have an older iPhone and want to know what display features are available instead
Book a technician
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Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.