Your iPhone hotspot isn't working or other devices can't connect
Your carrier blocked the hotspot feature on your plan, or it's turned off in settings. Go to Settings → Mobile Data → Personal Hotspot and make sure it's turned on. If it's already on, restart your iPhone completely.
When your hotspot doesn't work, hotspot is turned off, your cellular data isn't working, or your carrier hasn't activated the feature on your plan. The quick fix is turning on Personal Hotspot in settings and restarting your phone. If the toggle is grayed out entirely, your carrier needs to activate it or you're out of cellular data.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying to use hotspot while cellular data is off — turn on Mobile Data in Settings first
- Not realizing your carrier charges extra for hotspot — check your plan or contact your carrier
- Forgetting to enter the correct password when connecting — the password is case-sensitive
Signs you need professional help
- The Personal Hotspot toggle is grayed out — your carrier needs to activate it on your account
- Your cellular data works but hotspot still won't work after restarting — get in touch and we'll check for a deeper issue
- Multiple devices are having trouble connecting to your hotspot — there can be a WiFi interference problem
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.