iPhone won't turn on or is stuck on the Apple logo
it's just a dead battery or the phone is frozen and needs a restart. Charge it for 15 minutes, then try a force restart — this fixes most cases.
A black screen doesn't mean your iPhone is broken. It's almost always either completely drained, frozen and stuck, or needs a restart. The red battery icon just means it needs some charge first. All three are fixable without losing your data.
Risk: Medium
⏱ 15-30 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Pressing buttons over and over instead of doing the actual force restart sequence
- Giving up after 5 minutes when a very dead battery needs 15-20 minutes minimum
- Thinking the phone is broken when it just needs a proper restart
Signs you need professional help
- Nothing happens after 30 minutes of charging and you've tried force restart
- Your iPhone got dropped or wet before the screen went black
- The computer restore doesn't work or isn't recognized
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.