App won't download or update from the App Store
Most download failures fix themselves after restarting your iPhone. Make sure you're on stable WiFi (not cellular), have at least 1-2 GB of free storage, and close the App Store completely before retrying.
App Store downloads need a working connection to Apple's servers and enough free space on your iPhone. When a download stalls, it's because the connection dropped, you don't have enough space, or the App Store got stuck. A restart and a fresh connection almost always fix it.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Turning off WiFi before the download finishes
- Assuming the download failed when it's just slow
- Trying to download on cellular and expecting it to be fast
- Not restarting before trying other troubleshooting
Signs you need professional help
- Same error code appears after restarting and trying again
- App won't download even with 5+ GB of free storage
- You're getting an Apple ID account error, not a download error
- Your entire App Store is not responding
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