How to read and understand your WiFi speed test results
Download speed is what you use for watching videos and browsing. Upload speed is what you use for video calls and uploading files. Most homes need 25 Mbps download and 5 Mbps upload for everything.
A WiFi speed test shows how fast data travels to and from your computer. Download speed tells you how fast you can stream videos or download files. Upload speed tells you how fast you can send videos, photos, or do video calls. You'll see ping time too — lower is better.
No step-by-step guide available for this issue yet — book a technician directly.
Common mistakes to avoid
- Looking at Download speed when they meant to check Upload speed — make sure you're looking at the right number for your activity
- Testing on WiFi and assuming that's your real internet speed — WiFi is slower than what your plan offers
- Running the test once and assuming that's your normal speed — speeds change throughout the day
Signs you need professional help
- Your download speed is below 10 Mbps and you're paying for faster — contact your internet provider
- Your Ethernet cable speed is very slow but WiFi is very fast — move your router to a more central location
- Your WiFi speed is half the speed of your Ethernet cable — your WiFi signal is too weak
Book a technician
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Can't fix it yourself?
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