What is phishing and how to spot it
Phishing is a fake email, text, or call pretending to be from a trusted company. It tricks you into giving passwords or money. Check the sender's actual email address, hover over links to see where they go, and remember banks never ask for passwords by email.
Phishing is the most common way criminals steal your information. They send fake emails pretending to be your bank, Royal Mail, or Apple. The message creates urgency — your account will close, you have a parcel to collect, your password has been reset — to make you act without thinking. Checking three things stops most phishing: the actual sender address, where links go, and whether the company asks for this information.
No step-by-step guide available for this issue yet — book a technician directly.
Common mistakes to avoid
- Trusting the email display name instead of checking the actual sender address
- Assuming a professional-looking email with logos must be real — phishing emails look very good these days
Signs you need professional help
- You entered your password on a phishing website
- Your bank account shows unauthorized transactions after clicking a phishing link
- You think your email account was hacked
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