Game console download speeds very slow
Your console is downloading slowly because it is far from the router, too many devices are using the internet, or the console is throttling the download to protect the hardware. Move the console closer to the router, disconnect other devices using WiFi, and restart both the console and your router. This fixes the speed problem for almost everyone.
Game downloads depend on three things: your internet speed from your provider, how far the console is from the router, and how many other devices are using the internet at the same time. When downloads are slow, it is almost always because the console is too far away, too many things are downloading at once, or the router needs a restart. We will optimize the connection and clear the download queue.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Thinking the console is broken when really the router just needs a restart. Routers slow down over time and a restart in many cases fixes everything
- Not realizing how much WiFi signal weakens with distance. Moving just 10 feet can make a huge difference
Signs you need professional help
- If your internet speed test is fast but the console still downloads very slowly, or if the problem started suddenly without changes to your setup, the console network hardware may have a fault. Give us a call and we can troubleshoot the console connection hardware.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.