HDR looks washed out or too bright on your console
Washed out HDR is almost always caused by your TV's settings, not your console. Your TV is likely set to a brightness or contrast mode that doesn't work with HDR. Go into your TV's picture settings and switch to a mode designed for HDR like Cinema, Movie, or HDR Game Mode — this fixes the problem in seconds.
HDR makes colours brighter and richer, but it only looks right if your TV is set to the correct picture mode. If your TV is in Standard mode or has the contrast too high, HDR looks faded. TVs need different settings for HDR than they do for regular video. Changing to a TV picture mode designed for HDR fixes the washed-out look immediately and brings back the rich, detailed image.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Leaving the TV in Vivid or Standard mode — these modes wash out HDR colours
- Setting contrast too high — HDR needs lower contrast than regular video
- Assuming the console is broken when it's a TV setting issue
Signs you need professional help
- You've set the TV to a correct HDR mode and the picture is still washed out
- Your TV says it supports HDR but the picture never looks right
- The picture looks wrong with HDR but you're not sure what to adjust
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