No sound coming from your TV when you play games
The TV is muted or the console isn't set to output audio to the TV. Check the TV mute button, turn up the volume, and check the console audio settings. This fixes it for most people in under a minute.
Game audio not coming through the TV is almost always a simple settings problem, not a hardware failure. The most common causes are the TV volume being muted, the console being set to output audio somewhere else, or a loose HDMI cable.
Risk: Low
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to check the TV mute button — this is easy to miss but solves most cases
- Checking console settings without first checking the TV remote
- Not reseating the HDMI cable properly — it needs to click in fully
Signs you need professional help
- Audio works with other HDMI devices but not your console
- You've tried everything and still no audio from any game
- Console is very hot at the same time as no audio
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.