Camera QR code won't scan during setup
Grant the app camera permission, make sure there's good light on the QR code, hold your phone 6-8 inches away from the code, and keep it steady for 2 seconds.
QR code scanning fails for simple reasons: missing permissions, poor lighting, wrong distance, or damaged QR code. All of these fix easily in under 10 minutes.
Risk: Low
⏱ 5-10 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Holding phone too close (can't focus)
- Trying to scan QR from a screen (won't work)
- Not waiting for focus to lock before scanning
- Assuming the QR code is broken when it just needs better lighting
Signs you need professional help
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.