Privacy zones aren't blocking video like they should
Privacy zones don't work when they're not properly saved, too small to cover the area, or incompatible with your camera's firmware. Redraw the zone to make it bigger, save it, then check live view to confirm it's actually masked.
Privacy zones are designed to block out areas you don't want recorded (like a neighbor's window). They fail when they're not saved correctly, defined too small, or not supported by your camera's software. the fix is as simple as redrawing the zone larger and saving it again.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Drawing the zone but forgetting to click Save
- Drawing zones too small to cover the actual sensitive area
- Assuming zones work without checking live view to confirm
Signs you need professional help
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