Camera sends too many false motion alerts
Lower motion sensitivity, create activity zones to ignore problem areas, and check camera positioning. Most false alarms stop within 5 minutes of tuning.
False motion alarms happen when sensitivity is too high or camera sees moving environmental elements like shadows and vegetation. Lower sensitivity to 30-40%, create activity zones excluding problem areas, and adjust camera angle away from sun/reflections.
Risk: Low
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Setting sensitivity to 0% (defeats monitoring purpose)
- Creating zones that exclude legitimate monitoring area
- Pointing camera directly at sun or bright reflections
Signs you need professional help
- False alarms continue after sensitivity tuning
- Need help positioning camera optimally
Book a technician
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.