Your security camera is sending too many false motion alerts
Motion sensitivity is turned up too high. Go to the camera's settings in the app and lower the motion sensitivity slider. Also check if you can set up activity zones to ignore certain areas — like your driveway for cars or the garden for swaying plants.
All security cameras detect motion, but they need to be tuned to your specific location. If a camera is too sensitive, it triggers on rain, wind, shadows, pets, and passing traffic — basically everything. If it's not sensitive enough, it misses real movement. The fix is lowering the sensitivity so it only alerts on large, person-sized movement.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Lowering sensitivity all the way to zero thinking that will stop all alerts — this makes the camera useless and miss real threats
- Not realizing that activity zones only work in some camera models — check your specific camera's manual
- Thinking changing sensitivity will solve a problem caused by the camera pointing at a reflective window — you need to reposition the camera instead
Signs you need professional help
- You've lowered sensitivity to its minimum and the camera still sends constant false alerts
- The camera works fine during the day but alerts constantly at night or during dusk
- Activity zones don't work or the app won't let you create them
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