Indoor camera triggering false alerts from reflections or shadows
Your camera's motion sensor is picking up shadows and light reflections instead of actual movement. Turn on Motion Masking or Activity Zones in Settings to block out the areas where reflections happen (like windows or light sources). This stops false alerts immediately.
Motion detection works by noticing when something changes in the camera's view. But shadows, reflections, and moving light look like changes too — so the camera thinks they're movement. Indoors, this is a really common problem. You can fix it by telling the camera to ignore certain areas of the picture, like windows or walls where reflections happen.
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Skip — I just want a technicianCommon mistakes to avoid
- Masking out too large an area and missing real motion that happens near windows
- Setting sensitivity too low so the camera doesn't detect a person walking in slowly
- Not saving the Activity Zone settings after creating them
Signs you need professional help
- You've used Activity Zones and sensitivity settings but still get constant false alerts
- The entire room has moving reflections and you can't exclude them all
- Your camera doesn't have Activity Zone or sensitivity adjustment features
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