My security camera feed keeps freezing
Weak WiFi signal causes freezing. Check signal strength in camera app, restart camera and router, or move camera closer to router.
Camera feed freezing is caused by weak WiFi signal or network congestion. The camera can't maintain a reliable connection to stream video. Improve signal, restart equipment, or reduce video quality to fix.
Risk: Low
⏱ 10-20 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming camera is defective without checking signal
- Not waiting long enough for reboot to complete
- Placing WiFi extender in wrong location
Signs you need professional help
- Signal is good but freezing still occurs
- You need help positioning WiFi extender or planning cable run
- Multiple cameras are all freezing
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.