Security camera video quality suddenly dropped
When a camera's video quality drops suddenly, it's almost always because the WiFi signal got weaker or something is using up your bandwidth. The camera automatically drops resolution to keep streaming when the connection is weak. Move closer to see if the video clears up, or check if anyone is streaming, downloading, or running a backup right now.
Your camera adjusts video quality based on available WiFi strength and bandwidth. When the signal gets weak or other devices on your network start using bandwidth, the camera automatically reduces resolution to keep the stream from freezing. This is normal protection. But it means the video gets blurry. The fixes are simple: make sure nothing else is using bandwidth, check that the WiFi signal is still strong, or move the camera closer to the router.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Checking the video on your phone while connected to mobile data instead of home WiFi. Mobile data quality is different
- Not realizing that a cloud backup running in the background can use enough bandwidth to degrade the camera picture
- Moving the camera only slightly when actually moving it significantly closer would help
Signs you need professional help
- WiFi signal is strong and nothing else is using bandwidth, but video quality is still poor.. Or if The camera's resolution settings show High but the video still looks blurry.
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