Doorbell camera not sending ring notifications to your phone
Doorbell notifications stop when the app doesn't have permission to send them, your phone's notification settings block the app, or the doorbell has a weak WiFi connection that drops. Start by checking that you have notifications turned on for the doorbell app in your phone settings, then check that your WiFi signal at the doorbell is strong.
Your doorbell app needs three things to send you notifications: permission from your phone to show alerts, notifications turned on in the app's settings, and a strong WiFi connection so the doorbell can reach the app. The most common issue is your phone blocking notifications from the app without you realizing, or the doorbell WiFi signal being too weak so it misses events. Check your phone's notification settings first, then check your WiFi signal strength at the doorbell location. If the signal is weak, move the router closer or add a WiFi extender.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Only checking the phone's notification settings and not the app's internal settings. Both need to be enabled
- Thinking a weak WiFi signal is fine because the app shows 'Connected'. Even weak connections show as connected but can't send notifications reliably
- Not checking Do Not Disturb or Focus mode. These block all notifications silently without any warning
Signs you need professional help
- The doorbell shows Offline in the app and won't reconnect even after you've entered the WiFi password again. The doorbell can need resetting, or all notification settings are on, the WiFi signal is strong, but you still get no notifications. The doorbell can have a hardware issue.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.