Two-way audio on your camera has echo or feedback
Echo happens when the speaker and microphone are too close or turned up too high. Turn down the speaker volume first — that fixes it right away. If it's still there, move any speakers or phones away from the camera or adjust the microphone sensitivity in your app.
Two-way audio needs the microphone and speaker to work together without one feeding back into the other. When the speaker is loud or too close to the microphone, the other person hears their voice coming back at them. This is simple to fix by adjusting volume, moving things away from the camera, or changing your app settings. Sometimes it's just a temporary glitch that goes away after a restart.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Turning speaker volume all the way up instead of adjusting it to a comfortable listening level
- Leaving a phone or tablet near the camera that's playing audio or notifications
- Not realizing that echo happens on the other person's end, not your phone
Signs you need professional help
- Echo continues even after you've lowered volume and moved other speakers away
- The microphone or speaker doesn't respond to volume changes in the app
- You hear distorted audio or crackling sounds in addition to echo
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