Can't log into your camera app after changing your password
After changing your password, the app needs to be refreshed. Clear the app cache, force close it completely, and try logging in again with your new password. This fixes it almost every time.
The camera app saves temporary information about your login to speed things up. When you change your password, that cached information becomes outdated. The app doesn't know about the password change right away, so it rejects your new password. Clearing the cache forces the app to forget the old information and accept your new credentials.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming the password change didn't work when really the app just needs to be refreshed
- Not using Caps Lock correctly and typing a different password accidentally
- Only partially clearing the cache instead of doing a full cache clear
Signs you need professional help
- You've cleared the cache and restarted the app, but still can't log in or the password change didn't register on the website either.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Was this guide helpful?
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.