Company VPN keeps disconnecting during work
Your VPN keeps disconnecting because your internet connection is unstable, your computer is going to sleep, or VPN timeout settings are too short. Check that WiFi signal is strong, disable sleep mode on your computer, and restart the VPN application. If the problem is on your end, this fixes it. If it is the company VPN server, contact your IT support.
A company VPN needs a stable internet connection and an active computer to stay connected. When the VPN drops, it is almost always because your WiFi or wired connection is weak, your computer went to sleep, or the VPN client has a glitch. We will strengthen your connection, disable sleep mode, and restart the VPN to get you back online.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not disabling sleep mode. Many people do not realize that sleep mode disconnects the VPN and this is the most common fix
- Assuming the problem is always on your end. Sometimes the company VPN server is overloaded or has an issue
Signs you need professional help
- If you have disabled sleep mode, strengthened your WiFi connection, and the VPN still disconnects, contact your company IT support team. You will need VPN settings adjusted on the server side or your account needs special settings.
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