Card machine is declining every card
When all cards decline, it's not the cards that are wrong - it's the connection to the payment processor. Check your internet first. If that's fine, restart the POS and card reader together.
When your card machine declines all cards, it's a disaster - customers can't buy. The problem is almost never the cards themselves. It's : no internet connection, card reader can't reach the payment processor, account issue with your processor, or the processor is having an outage.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying different customer cards thinking each one is wrong
- Not checking internet before assuming card machine is broken
- Only restarting POS without restarting the card reader
Signs you need professional help
- Internet and equipment are working but cards still decline
- This happens repeatedly
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.