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Teams channels vs chats. When to use which

Use channels for team information that everyone needs to see. Projects, announcements, decisions. Use direct or group chats for quick back-and-forth conversations, jokes, or personal discussions. Channels keep work organized; chats keep conversations flowing.

Channels and chats serve different purposes in Teams. Channels are public spaces where your whole team can see messages, files, and decisions. They're organized by topic so people know where to find information. Chats are quick, informal conversations between you and one person or a small group.

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