SharePoint site says storage is full and you can't upload files
Your site has hit its storage limit. First, empty the Recycle Bin. Deleted files still count toward the quota until they're permanently gone. If that doesn't free enough space, you need to delete old files or archive them to OneDrive.
SharePoint gives each site a storage quota. 100 GB. When you hit that limit, nobody can upload new files until you make space. Deleted files sit in the Recycle Bin and still count against the quota, so emptying it is the fastest fix. If you need more space long-term, a site owner can ask your admin to increase the quota.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Deleting files and thinking they're gone. They sit in the Recycle Bin for 93 days and still count toward quota. Empty the Recycle Bin too.
- Trying to make space by moving files within the same site. They still count toward the same quota
- A non-owner trying to empty the Recycle Bin or delete files. You need site owner rights for this
Signs you need professional help
- If you are still out of storage after cleaning up and archiving files, give us a call and we will help you expand.
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