Email attachments are too large to send
Email has a size limit. It's 25 MB total for the entire message including attachments. For large files, use OneDrive or Google Drive instead. Attach a link to the file and give your coworkers access to it. This is faster and works every time.
Email systems have size limits to keep servers working properly. When you try to send a file or files that are too big, the email bounces back. The best solution is to store the file in OneDrive or Google Drive, then send a link instead of the file itself. This also means your team always has the latest version and you can control who sees it.
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Skip — I just want a technicianCommon mistakes to avoid
- Trying to compress a file that's already a video or photo. These don't compress much because they're already compressed
- Not realizing that each recipient's size limit is separate. A 20 MB file sent to 5 people doesn't become 100 MB, they each get 20 MB
- Sending a huge video file instead of asking if a quick demo or screenshot would work
Signs you need professional help
- If the file is smaller than 20 MB but email still won't send it, you need help setting OneDrive permissions for your team, or the link isn't working for coworkers who should have access, get in touch and we'll sort it out.
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