Your label printer is printing text off-center or cut off
The label size setting in your printer doesn't match your actual labels, or the roll isn't sitting straight. Check your printer settings, make sure the label roll is centered, and run the printer's alignment check. Most fixes take 5 minutes.
Label printer misalignment happens when the label size in your software doesn't match your physical labels, the label roll isn't loaded straight, or the printer hasn't been told how to align. The good news is that fixing it is quick and doesn't require replacing parts — you just need to adjust settings and reload the roll correctly.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Setting the wrong label size in your software — this is the number one cause
- Trying to fix alignment by changing margins instead of checking the label size
Signs you need professional help
- If alignment is still wrong after you've set the right label size and run calibration, the print head needs professional adjustment
- If the printer is printing at an angle even with the roll straight, the mechanical guides can be bent
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.