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Company laptop running extremely slow

A slow laptop is almost always caused by too many programs running at startup, a full hard drive, or OneDrive/Microsoft backup running in the background. Restart the laptop first. This clears RAM and stops background tasks. If it's still slow after restart, check how much hard drive space is free.

Your laptop slows down when the hard drive is too full, when too many apps start automatically, or when cloud backups are running in the background. A restart fixes it because it stops all those background tasks. If the problem comes back after restart, the hard drive is probably too full or an app like OneDrive is continuously syncing files. We'll find the cause and fix it.

Risk: Medium ⏱ 30-60 minutes Intermediate

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