Android won't connect to WiFi
Your phone's saved WiFi credentials don't match the current router settings. Forget the network and reconnect with the current password. This creates a fresh saved entry and fixes most cases.
Your phone saves WiFi passwords, but those credentials can get out of sync when the router password changes or gets a firmware update. Your phone keeps trying to connect with the wrong saved password and fails every time. Forgetting the network removes the bad entry so you can save it correctly.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Trying to connect multiple times without forgetting the network first — the old password keeps getting reused
- Mistyping the password and not realizing passwords are case-sensitive
Signs you need professional help
- Phone connects but shows no internet access despite a working router
- Authentication fails even with the confirmed correct password
- Only this phone won't connect while others can
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.