Tablet touchscreen not responding in certain spots
Dead spots on the screen are dirt or moisture under the glass. Start by cleaning the screen thoroughly with a soft, dry cloth and checking the edges and corners for dust or liquid. If that doesn't fix it, the screen can have a hardware fault and you'll need to contact us.
Your tablet's touchscreen works by detecting electrical contact from your finger. When dirt, dust, or moisture gets under the glass, it blocks that contact in specific areas. Sometimes the problem is just a thin layer of grime that's easy to clean off. Other times the screen itself has been damaged or the connection inside the tablet is loose.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Using paper towels or rough cloth to clean the screen. This scratches the glass and makes things worse
- Spraying liquid directly on the screen. Moisture can get inside and damage the tablet
- Assuming the entire screen is broken when it's just one spot. It's just dirt
Signs you need professional help
- If the dead spot won't respond after cleaning and testing, or if multiple areas stop working, contact us and we can arrange a screen repair or replacement.
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
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