Storage full — can't install or update apps
Your phone is out of space. Delete old photos, videos, and unused apps — this usually frees up 5-10 GB in minutes.
Android stops working when storage fills up because the system needs free space to function. Photos, videos, and old app cache files take up the most space. We'll clear out the biggest space hogs to get you room to install and update apps again.
Risk: Medium
⏱ 15-20 minutes
Beginner
⚡ Before you start
- ✓Have your Google account logged in on your phone
- ✓Know which photos and videos you want to keep
- ✓Be ready to delete old files you don't need
Fix-IT-Bot will walk you through each step, just tap, no typing needed.
Skip, I just want a technicianCommon mistakes to avoid
- Deleting important system files thinking they're garbage. Only delete files you created yourself.
- Not backing up photos before deleting them. Use Google Photos backup first.
- Using Files app aggressively and deleting random folders. Stick to Downloads and your Photos gallery.
Signs you need professional help
- If you've deleted old photos, videos, and unused apps but still have less than 1 GB free, call us — your phone might have a system issue or a hardware failure.
Book a technician
We can fix most issues remotely in 15 minutes. Book your weekend slot and we handle the rest.
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only, no parts, no in-home visit needed.