People can't hear you on calls — your microphone isn't working
Your microphone is either disabled, blocked by permissions, or covered by something. Start by checking if you accidentally muted your call — look for a mute button or icon during the call. If that's not it, check that your phone has granted microphone permission to the Phone app.
Your phone has one or more microphones for different purposes. When people can't hear you on calls but can in video calls, the main call microphone is muted, blocked by permission settings, or physically covered by dust or a case. The fix starts with checking your call settings, then permissions, then cleaning the phone.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting that mute is on from a previous call — check the mute button every time
- Thinking the Phone app has permission when it doesn't — always check the permissions list even if you think you already allowed it
- Using sharp objects or liquid to clean the microphone hole — gentle brushing only or you'll damage it more
Signs you need professional help
- You've checked mute, permissions, and cleaned it but people still can't hear you — the microphone can be damaged
- The microphone stopped working after a drop or water damage — we can test if it's repairable
- The microphone doesn't work in any app, even voice recorder — the hardware needs to be checked
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.