Your Android phone won't scan NFC tags
Check if NFC is enabled in Quick Settings by swiping down twice. Hold your phone's back (where the antenna is) directly against the tag. If it still doesn't work, your phone can not have NFC hardware.
NFC lets your phone read contactless cards and smart tags by holding it close. When NFC stops working, it's one of three things: NFC is disabled, your phone doesn't have the hardware, or something is blocking the signal. Testing without your phone case is a quick way to figure out which one it is.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Assuming your phone is broken when NFC is just disabled — always check Settings first
- Holding the phone wrong — the antenna is at the back, not the front
- Not removing the case before concluding NFC is broken — thick cases completely block the signal
- Testing near a microwave oven — this creates massive interference
Signs you need professional help
- Your phone's specs confirm NFC but the toggle is greyed out and won't turn on
- NFC was working before and suddenly stopped, even after restarting
- You see a message saying NFC is managed by your organization
- The antenna appears physically damaged or cracked
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