How to transfer your eSIM to a new Android phone
eSIM transfers happen in two ways — either your carrier does it for you, or you do it yourself through your phone. Call your mobile carrier first and ask them to transfer your eSIM. If they can't, you can do it yourself in Settings by asking your old phone to send a code that your new phone can use.
An eSIM is a digital version of your mobile service. When you switch phones, your carrier has two ways to move it — they can transfer it on their end without you doing anything, or they can send you a code that lets you activate it on your new phone. Most carriers prefer doing it themselves, which is faster and safer. If they can't help, you can transfer it yourself in a few taps using a QR code or activation code.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Removing the eSIM from the old phone before the new phone is ready to activate it — this leaves you without service
- Not having both phones available during the transfer — you need them both to scan codes and complete the process
- Assuming the transfer happened immediately — eSIM activation can take 5-10 minutes
Signs you need professional help
- After calling your carrier and they say the transfer is complete but your new phone still has no signal
- The QR code doesn't work or your old phone can't scan it
- Your new phone keeps saying the eSIM cannot be activated
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.