WiFi calling not working on your Android phone
Your carrier can not support WiFi calling, or it hasn't been enabled on your account. Check your carrier's website first — if they support it, the setting should be in your phone's Calling settings. If you can't find it, your phone model can not support WiFi calling.
WiFi calling lets you make calls over internet instead of cellular signal. Not every carrier supports it, and some older phones don't either. We'll check if your carrier has it, make sure it's on in your settings, and test it.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting that your carrier has to enable it on their end too — turning it on in settings isn't enough
- Thinking WiFi calling will work on a weak WiFi connection — you need strong, stable WiFi for calls to work
- Forgetting that WiFi calling sometimes requires the phone to be restarted before it activates
Signs you need professional help
- Your carrier confirmed WiFi calling is enabled and it's turned on in settings, but calls still won't go through
- WiFi calling works sometimes but calls drop frequently even on strong WiFi
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