Your Android hotspot is connected but the internet is really slow
Your phone is probably too far from your phone using the hotspot, or something in the background is eating up the connection. Move closer to your phone first — WiFi range is really short for hotspots. If that doesn't work, check which apps are running in the background and close any that aren't needed.
Mobile hotspots share your phone's internet signal with other devices over WiFi. The signal gets weaker the farther away you are, and it runs slower when you're not on a strong 4G or 5G network. Apps running in the background also steal bandwidth. Staying close to your phone and closing unnecessary apps fixes it in most cases.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Standing far from the phone thinking hotspot range is the same as regular WiFi — it's not, you need to be much closer
- Not realizing multiple devices are connected and splitting the bandwidth between them
- Assuming the hotspot itself is broken when the problem is actually a weak cellular signal on the phone
Signs you need professional help
- You have full cellular bars on your phone but hotspot is still very slow
- Signal keeps dropping on the hotspot even when the phone shows full bars
- The issue started after a software update and nothing you do improves it
Book a technician
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Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.