Your Android phone won't connect to mobile data
Airplane mode is probably on by accident, mobile data is turned off in settings, or your SIM card is loose. Check airplane mode first, turn on mobile data in settings, and restart your phone. This works for most people.
Mobile data is how your phone connects to the internet using your carrier's network. When it stops working, it's a quick settings fix. We'll check if airplane mode is on, turn mobile data on if it's off, and make sure your phone can connect to your carrier.
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Not checking if airplane mode is on—it's the most common cause and easy to miss
- Assuming all carrier plans include data—some basic plans don't
- Resetting network settings without saving your WiFi passwords first
Signs you need professional help
- You've tried all these steps and mobile data still won't work
- Your carrier says your account is active but your phone won't connect
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.