You're not receiving incoming calls
Check if Do Not Disturb is on, Airplane Mode is on, or call forwarding is enabled. These are the most common culprits. Restart your phone and check your signal bars.
Not receiving calls happens when Do Not Disturb is enabled, Airplane Mode is on, call forwarding is redirecting calls, your SIM card is loose, or your signal is too weak. Most of these are simple settings you can fix in under a minute.
Risk: Medium
⏱ 5-15 minutes
Beginner
Fix-IT-Bot will walk you through each step — just tap, no typing needed.
Skip — I just want a technicianCommon mistakes to avoid
- Forgetting to check Do Not Disturb first — it's the most common cause and easiest to miss
- Assuming weak signal blocks all calls — even low signal should allow some calls to come through
- Disabling all apps instead of finding the specific blocking app
- Not restarting the phone after changing settings — restart activates changes
- Thinking low battery prevents calls — it doesn't
Signs you need professional help
- You've tried everything and calls still don't come through
- Your SIM card is visibly damaged or bent
- You see 'No Service' constantly
- Your carrier says your account is active but calls still don't reach you
- WiFi calling works but cellular doesn't (indicates a carrier issue)
Book a technician
We can fix most issues remotely in 15 minutes. Weekend appointments — book your slot and we handle the rest.
Can't fix it yourself?
Most issues are resolved remotely in 15 minutes. Weekend appointments only — no parts, no in-home visit needed.