Android phone not charging on wireless charger
The phone and charger aren't making good contact or the charger isn't powered on. Remove any thick case, place the phone directly on the charger, and check that the charger is plugged in. If it still doesn't work, reset both the phone and charger by unplugging for 10 seconds.
Wireless charging requires a good connection between the phone and charger. The most common issues are thick cases blocking the connection, the charger not being plugged in or powered, or a temporary glitch that a restart fixes.
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Skip — I just want a technicianCommon mistakes to avoid
- Trying to charge through a very thick case instead of removing it first
- Assuming the charger is broken when actually it's just not plugged in or powered on
- Not centering the phone on the charger, causing misalignment of the charging coils
Signs you need professional help
- If you've removed the case, made sure the charger is powered, cleaned the contacts, and centered the phone properly, but it still won't charge, the hardware might be damaged. Contact us and we can test the charger.
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